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Bingo!

Well it looks like email is back to full function, very basic function, but full. We have been able to successfully send and receive email from the outside now that all of the ducks are in a row.

At this point you should be able to send and receive email from external users. If you are using Outlook Express you will be able to view your received email but not be able send any out. We are aware of this and will get it fixed in the near future.

We have seen instances where people have been unable to access email through the webmail link on the homepage, most of the time this has been resolved by either clearing the browser cache, refreshing the website, or clicking on the link in the blog (provided here again) http://mail.ecrl.lib.mn.us/squirrelmail. If none of these solutions works for you please let us know.

We will be getting rid of the @ecrl.lib.mn.us required for login and we will be recreating all of the generic email accounts and groups.

We are also aware of the problems with patrons accessing the website from home. We are going to hold off on investigating this until next week because many of the changes that the state made will gradually phase in for everyone over the next 48 hours and so many of them many start working without any intervention. Remote access to our subscription databases is on the list of things to fix, but again we will wait for the dust to settle next week before making any changes.

Thank you again for your patience, this is our baseline and we will be working to improve everyday going forward.

Andy

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