Apologies to those who may read this blog for news about what’s going on in East Central libraries. We are using the blog as an internal communication tool while our e-mail server is being rebuilt. It’s much more efficient to make one blog posting than 14+ phone calls.
This morning Andy is working on establishing SMTP (Simple Mail Transfer Protocol), or how the e-mail server talks over the Internet. When he’s sure that communication is going through, then he’ll be able to set up mailboxes — a formidable task with all the users on our network.
As you’ve probably already noticed, the website is again available via the URL. E-mail is still down and any E-mail that is being sent to ECRL addresses is bouncing back as undeliverable. Andy has been working on E-mail installation all day, and will continue tomorrow. When it comes back up we will be contacting staff members with new user names and passwords.
I’ve received a number of phone calls from Minnesota library colleagues asking if we’re “OK.” I guess when they sent E-mail to ECRL that bounced there were flashbacks of last year’s ECRL server crash. I’ve assured the other regions and others in the state network that restoration is under control.
We had an Internet interruption at Cambridge earlier this afternoon that was unrelated. Andy immediately called OET, and Internet connectivity resumed shortly, although OET said they didn’t know why it was down.
Barbara Misselt, ECRL Director
We are still waiting to verify with the State that the pointers are updated for the web page.
We are closer to completion on the mail server and are on track for having it up and running by the end of today.
We had a miscommunication with OET and they pointed the world to our old web-server. We have requested that they change the pointer, unfortunately this change will not occur instantly and will gradually phase in during the day with everyone corrected by tomorrow morning, sort of the reverse of what we saw yesterday. The correct page is still out there and can be reached by typing the IP address – http://18.104.22.168/ but ecrl.lib.mn.us will be problematic for the rest of today.
Email we are in the process of building a new email server. Since this is coming up from scratch we are going to take the opportunity to standardize every one’s addresses to be the same format – first initial last name e.g. firstname.lastname@example.org we will be making accommodations so that email sent to your old address will get forwarded to you. This will of course mean new passwords as well we are working on a system to disseminate new passwords securely most likely by phone.
We will try to update this throughout the day so that you are not in the dark, if you have questions just give us a call.
Thanks to Andy, our System Administrator extraordinaire, the website is back up.
Email access, however, will require more time. It will hopefully be available by opening time Monday.
Thanks for your patience.